NATURE’S PET LOSS is committed to ensuring that your privacy is protected. Any information we collect from you, whether on this website, or in person at our location, will only be used in accordance with this Privacy Statement, and for the purposes stated herein.
NATURE’S PET LOSS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective November 1, 2013.
What we collect:
We may collect the following information:
- Your name, address, date of birth, Driver’s License No.
- Your employment information, including work address and phone number.
- Your email address and cell phone number.
- Information about your pet.
- Information regarding the services provided, products purchased, and Invoice amount.
- Demographic information such as your zip code, your preferences and interests with respect to the services we offer and provide, as well as other information relevant to your entire customer experience with NATURE’S PET LOSS.
What we do with the information we gather:
The information we collect will never be sold or provided to third parties without your express written consent. We utilize the information we collect from you primarily for purposes of customer identification, identifying your specific customer preferences so that we may provide you and your pet with an experience that matches your preferences and desires. We also use this information for internal record keeping and fulfilling regulatory compliance obligations.
How we safeguard your information:
We are committed to ensuring that any information we collect from you is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use “cookies”:
A “cookie” is a small file embedded in most websites which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic to our site, or lets you know when you visit a particular site. Cookies allow web applications to respond to you specifically, as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
When asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to, or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you have consented to receive such information.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee is involved to cover expenses of providing the information. If you would like a copy of the information we have collected from you, you may write to us, call us or email us with your request.
Last updated: 2014-03-19